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1. #Boom 3d crashing mac how to#
2. #Boom 3d crashing mac drivers#
3. #Boom 3d crashing mac update#
4. #Boom 3d crashing mac driver#

#Boom 3d crashing mac driver#

Please always make sure to submit crash reports with Graphisoft Bug Reporter However, if the crash is caused by a hardware driver or a conflicting software, you may be able to find out what caused the crash by analyzing the call stack of the crash. In the vast majority of cases, only Graphisoft developers are able to analyze crash reports. Note: Crash reports contain no private data, so GRAPHISOFT can not contact you - You need to contact GRAPHISOFT!

MacOS: No Library Folder? The Library folder within the userhome folder is hidden by default. macOS: /Users/USERNAME/Library/Logs/SubmissionLog.txt or in case of earlier ARCHICAD versions: /Users/USERNAME/Library/Logs/Graphisoft/SubmissionLog.txt.Windows: C:\Users\USERNAME\GRAPHISOFT \SubmissionLog.txt.The SubmissionLog.txt file contains all the Bug IDs that you have submitted with Graphisoft Bug Reporter Where to Locate the SubmissionLog.txt File? Send this small text file to your local technical support. They are logged in a file called SubmissionLog.txt.

#Boom 3d crashing mac how to#

Contact your local ARCHICAD reseller with the Bug ID - If you know how to repeat a crash, please send the file and step-by-step instructions to the technical support, so we can fix it as soon as we possibly can.We highly appreciate if you write comments to the crash reports before sending it - describe what you were doing before the crash happened. Submit the crash report - via the Automatic Crash Reporting system.Therefore you greatly help us improve ARCHICAD just by sending in every crash report you have. Similar crashes are grouped, and priorities are set by number of times a crash occurs. GRAPHISOFT collects crash reports and analyzes trends and patterns. Search Help Center and ARCHICAD-Talk - There may be some known crashes that are reported on these sites.If that is successful, you either have a badly installed driver or a broken key. Remove the CodeMeter key - With the key removed, ARCHICAD will start in Demo mode.the general appearance of system dialogs), or control the window/desktop management of the system. Remove System plugins that have a general effect over the system, such as applications that index files, modify the User Interface (i.e.

#Boom 3d crashing mac drivers#

(Note that intel on-board graphic card drivers are notorious for crashing ARCHICAD.) Try to search for the latest one, or, if you have the latest driver installed, roll back to a previous one.

#Boom 3d crashing mac update#

Update drivers - Crashes are often caused by hardware drivers - mostly graphics card drivers, or less frequently by Printer drivers.None of the files that you have created will be damaged. Reinstall ARCHICAD - Reinstalling ARCHICAD takes 15 minutes, and maybe you can save days of troubleshooting.Read more about what to delete here: PreferencesCleaning. It's better to back up these files before deleting them. Deleting these could help, but note that you will lose your shortcut schemes, custom menus, etc. Delete preferences files - preferences files store your user-specific settings, such as the WorkEnvironment, palette shapes, tool settings, etc.If a template file crashes ARCHICAD, then there is a bad setting in it, most likely a bad attribute definition (e.g.a material or fill definition).

If it turns out that the crash is file-specific, then send the file to your local tech support.

If you start ARCHICAD, but it crashes during the launch, here are the steps you should take before calling Technical Support: It can be uninstalled in Control PanelProgramPrograms and Features. Plays.TV application should be uninstalled until the issue is fixed. Their newest driver update automatically installs the Plays.TV application which causes the crashes. ARCHICAD might crash because of the AMD’s latest () video card driver update.